Privacy Policy

Last updated September 13, 2024

At Alt Text Helper, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website alttexthelper.com and use our services. By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect
  • Personal Information: When you create an account or subscribe to our services, we may collect personal information such as your name, email address, billing address, and payment information.
  • Uploaded Content: We collect the images you upload to generate alt texts. These images are processed and stored on our servers.
  • Usage Data: We automatically collect information about how you interact with our website and services, including your IP address, browser type, operating system, pages visited, and the dates/times of your visits.
2. How We Use Your Information
  • To Provide and Improve Our Services: We use your personal information and uploaded content to provide, maintain, and improve our services, including generating alt texts for your images.
  • To Process Payments: We use your billing information to process subscription payments and manage your account.
  • To Communicate with You: We may use your contact information to send you important updates, newsletters, promotional materials, and other information related to our services.
  • To Improve User Experience: We analyze usage data to understand how our website and services are used, enabling us to enhance user experience and service functionality.
3. Sharing Your Information
  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data storage, and analytics. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Retention of Data

We retain your personal information and uploaded content for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights
  • Access: You have the right to access the personal information we hold about you and to request a copy of it.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain legal exceptions.
  • Objection: You have the right to object to the processing of your personal information under certain circumstances.

To exercise any of these rights, please contact us at [Your Contact Email].

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Lorenz Kitzmann
Eschenweg 54A
22949 Ammersbek
Germany
Email: lorenz@lorenzk.de

By using Alt Text Helper, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.